Privacy Policy

The Toko's (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By accessing or using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our Site, make a purchase, or interact with us:

a) Personal Identification Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (e.g., credit card details via secure payment gateways)

b) Non-Personal Information

  • Browser type

  • IP address

  • Device type

  • Usage data (e.g., pages visited, time on site)

2. How We Use Your Information

We use the information we collect for purposes including:

  • Processing and fulfilling your orders

  • Sending order confirmations, updates, and customer service responses

  • Improving our website, products, and customer experience

  • Sending promotional emails and newsletters (only with your consent)

  • Preventing fraud and maintaining security

  • Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Trusted service providers (e.g., payment processors, shipping partners) who help us operate our business

  • Legal authorities, if required to comply with legal obligations

  • Marketing platforms, only if you have consented to receive promotional communications

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access the data we hold about you

  • Right to correct or delete your data

  • Right to withdraw consent

  • Right to object to processing or request data portability

To exercise any of these rights, please contact us at the email below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

8. Children’s Privacy

Our products and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”